Working Across SW England And S Wales

Payments And Deliveries

About Payments

All our credit and debit card payments are processed by Stripe, a large specialist online payment processor..  All payments are fully compliant with the PCI DSS standard and as such data is encrypted at all times between you entering your card details and your card being authorised.

We never store your card details but they are securely stored by Stripe.  This is to enable us to complete your payment as we despatch your item and also lets us process refunds if necessary.

Although your card is authorised as part of the online ordering process (which means you will see an effect on your available funds), it is our policy never to charge your card until your items are ready to dispatch.

About Delivery

Items are delivered at no extra cost by overnight courier (normally DPD) and will require a signature.  We do everything possible to despatch within 2 working days and normally despatch faster than this.  If there is any delay in despatch, we will contact you to discuss this.